Gardyn Phone Numbers and Emails

Customer Service Number:

  • (443) 233-0279
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Gardyn Emails:

Customer Service
Legal
DMCA Inquiries
social@mygardyn.com
Is this your business?
PissedConsumer Club

Contact Information

Gardyn Website:

Gardyn Help Center:

Corporate Office Address:

Gardyn Inc.
7315 Wisconsin Avenue, Suite #400
Bethesda, Maryland 20814
United States

Gardyn Rating Based on 11 Reviews

Rating details

1.6
more details
Price Affordability
Value for money
Warranty
Turnaround Time

Rating stats

Rating trend

How Good is Gardyn's Customer Service?

Patricia M Erq
Patricia M Erq
Feels Satisfied | Apr 05, 2024

My complaint was handled expediently and professionally.

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Dionicio Odf
Dionicio Odf
Feels Neutral | Mar 08, 2024

I love Gardyn! I just need to talk to someone at customer service! I need help!

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Crysta Wqy
Crysta Wqy
Feels Satisfied | Sep 29, 2023

They did everything they could to fix unit when realized what was wrong they are sending out replacement part needed

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Ani Dqo
Ani Dqo
Feels Disappointed | Jun 27, 2023

I left a message, and I never heard back.
Tried to do a chat by text. That was also unsuccessful. Zero customer service

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Summary of Gardyn Customer Service Calls

174 TOTAL
CALLS
01:04 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gardyn?

Product/ Service Question:

  • “Garden not work”
  • “Can't stay connected”
  • “Pump broke, not working”

Request for Information Question:

  • “Questions before purchase”
  • “Need help registering”
  • “Questions on lighting”

Account Question:

  • “Can sign in or connect to my gardyn”
  • “Adjust account/clarify”
  • “Membership”

Shipping and Delivery Question:

  • “Delivery issues”
  • “Shipment”
  • “Did not receive order”

Staff Question:

  • “Customer service”
  • “Frequent shutting off and water cycle plus Kelby services I'm paying for is not working”

Return/ Replace Question:

  • “Need to return item”
  • “I want return Gardyn Tank how can I get the right menu!!!!”
  • “I want return gardyn home kit”

Payments and Charges Question:

  • “Charges to my debit card”
  • “Bill”

Refund Question:

  • “Refund”
  • “Gardyn wont pair want refund”

Activation/ Cancellation Question:

  • “Cancel order”

Website/ Application Question:

  • “Can't get any help on site”

Other Question:

  • “Order received box is empty”
  • “Problems”
  • “New customer”

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