Gardyn Phone Numbers and Emails

Customer Service Number:

  • (443) 233-0279
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Gardyn Emails:

Customer Service
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Contact Information

Gardyn Website:

Gardyn Help Center:

Corporate Office Address:

Gardyn Inc.
7315 Wisconsin Avenue, Suite #400
Bethesda, Maryland 20814
United States

Gardyn Rating Based on 11 Reviews

Rating details

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Rating stats

Rating trend

How Good is Gardyn's Customer Service?

Patricia M Erq
Patricia M Erq
Feels Satisfied | Apr 05, 2024

My complaint was handled expediently and professionally.

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Dionicio Odf
Dionicio Odf
Feels Neutral | Mar 08, 2024

I love Gardyn! I just need to talk to someone at customer service! I need help!

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Crysta Wqy
Crysta Wqy
Feels Satisfied | Sep 29, 2023

They did everything they could to fix unit when realized what was wrong they are sending out replacement part needed

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Ani Dqo
Ani Dqo
Feels Disappointed | Jun 27, 2023

I left a message, and I never heard back.
Tried to do a chat by text. That was also unsuccessful. Zero customer service

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Summary of Gardyn Customer Service Calls

01:04 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gardyn?

Product/ Service Question:

  • “Garden not work”
  • “Can't stay connected”
  • “Pump broke, not working”

Request for Information Question:

  • “Questions before purchase”
  • “Need help registering”
  • “Questions on lighting”

Account Question:

  • “Can sign in or connect to my gardyn”
  • “Adjust account/clarify”
  • “Membership”

Shipping and Delivery Question:

  • “Delivery issues”
  • “Shipment”
  • “Did not receive order”

Staff Question:

  • “Customer service”
  • “Frequent shutting off and water cycle plus Kelby services I'm paying for is not working”

Return/ Replace Question:

  • “Need to return item”
  • “I want return Gardyn Tank how can I get the right menu!!!!”
  • “I want return gardyn home kit”

Payments and Charges Question:

  • “Charges to my debit card”
  • “Bill”

Refund Question:

  • “Refund”
  • “Gardyn wont pair want refund”

Activation/ Cancellation Question:

  • “Cancel order”

Website/ Application Question:

  • “Can't get any help on site”

Other Question:

  • “Order received box is empty”
  • “Problems”
  • “New customer”

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